Grading Our 2024 Enterprise Technology Predictions

A year ago, several publications and analysts asked us at xtype for our predictions for 2024. As we approach the end of 2024, it’s time to reflect on our forecasts at the end of 2023. Were we spot on, or did the rapid evolution of the tech landscape throw a curveball? Below are three key areas where we provided foresight: ServiceNow advancements, quantum computing, and low-code/no-code platforms.

ServiceNow: The Power of AI and Industry-Specific Innovation

Prediction: 

ServiceNow would expand its AI and generative AI capabilities, emphasize vertical solutions, and enhance domain-specific AI for digital transformation.

Grade: A

What Happened: ServiceNow delivered on its promise with the “Now Platform Xanadu” release, significantly advancing AI-driven automation, predictive insights, and workflow optimization. The partnership with Microsoft to integrate generative AI underscored their commitment to enterprise transformation. Additionally, ServiceNow focused heavily on vertical-specific applications in telecommunications, financial services, and the public sector, affirming our forecast.

Reflection: ServiceNow’s evolution as the “do-it” engine for enterprises aligns perfectly with our prediction. Their ability to pair robust workflows with domain-specific AI showcases their leadership in driving business agility and innovation.

Quantum Computing: A Year of Foundations

Prediction: Quantum computing would move toward practical applications, especially in material science and healthcare.

Grade: B+

What Happened: IBM’s Quantum Heron processor showcased advancements in executing complex quantum circuits and integrating quantum with classical systems. Progress in material science and drug discovery, although in early stages, reaffirmed the potential of quantum computing.

Reflection: While practical applications are gaining momentum, 2024 served more as a foundational year for setting the stage with post-quantum cryptography standards established by the NIST. The strides in quantum-centric supercomputing hint at a transformative future, but widespread use cases remain elusive.

Low-Code/No-Code Platforms: Democratizing Development

Prediction: LCNC platforms would see significant market growth, integrate advanced technologies like AI, and expand into industry-specific applications.

Grade: A

What Happened: The LCNC market reached $31.9 billion in 2024, driven by its adoption for accelerating development. Platforms offered tailored solutions for industries like healthcare and manufacturing. Citizen developers became central, contributing to 80% of enterprise products, while AI-powered features enhanced integration with IoT and blockchain.

Reflection: The explosive growth of LCNC and its convergence with advanced technologies highlights the democratization of development. The challenge now lies in governance to ensure the quality and security of citizen-developed solutions.

What to Expect in 2025

The themes of 2024—AI, automation, scalability, and compliance—will continue to evolve in 2025. However, the focus will likely shift toward maximizing ROI from these investments and addressing challenges like governance, security, and the ethical use of emerging technologies. Some key trends to watch include:

• Governance in Low-Code Development: As LCNC platforms grow, ensuring quality and compliance will be paramount.

• Quantum Computing’s Next Phase: Expect early adopters to pilot quantum-based solutions in niche areas like cryptography and optimization.

• ServiceNow’s Continued Evolution: With AI becoming ubiquitous, ServiceNow will double down on AI-driven industry-specific applications.

Closing Thoughts

Our 2024 predictions largely held true, reflecting a strong understanding of tech trends and industry trajectories. From ServiceNow’s AI-driven transformation to the maturing potential of quantum computing, this year has been a testament to the resilience and adaptability of the enterprise technology landscape.

As we step into 2025, we do so with a sense of accomplishment and optimism. 2024 has proven that the enterprise technology landscape is resilient, adaptable, and capable of remarkable innovation. Whether through the expansion of ServiceNow’s capabilities, the rise of quantum computing, or the democratization of development via LCNC platforms, the past year has set the stage for a transformative future.

To our partners, customers, and community, thank you for being part of this journey. Here’s to continuing to drive innovation, collaboration, and success in 2025. Happy New Year! 🎉