AI's Promise Realized: How 92% ROI Proves the Case for Jumping Ahead with xtype

In a 2022 survey by NewVantage Partners, a staggering 92.1% of businesses reported seeing returns on their AI investments. This exceptional figure highlights the transformative power of AI and its ability to deliver measurable results, moving the technology beyond the speculative phase of the Gartner Hype Cycle. AI has seemingly bypassed the dreaded "trough of disillusionment," entering a significant and sustained adoption period.

While AI is proving its value, many companies face the conundrum of prioritizing these transformative projects or sticking with existing initiatives and chipping away at project backlogs. This decision is not merely logistical but strategic. It's not hyperbole to say that delaying AI initiatives can result in missed opportunities and competitive disadvantages. This juxtaposition is where the multi-instance management platform from xtype provides a compelling solution.

AI's Exceptional ROI: A Snapshot of Progress

The adoption and success rate of AI has grown dramatically in recent years. Consider these metrics:

• Returns on Investment: Up from 48.1% in 2017, 92.1% of companies now see tangible ROI from AI investments.

• Increased Adoption: Over 26% of companies reported widespread AI systems in production, doubling from 12.1% the previous year.

These statistics underscore that AI is no longer experimental. It has become a proven tool for driving efficiency, improving decision-making, and delivering innovation at scale. However, achieving these results requires resources and bandwidth, which many ServiceNow platform teams struggle to allocate amidst other pressing priorities.

The Backlog Dilemma

For ServiceNow platform teams, the AI revolution introduces a pressing challenge: how do you implement any of the expanding ServiceNow AI offerings without further delaying existing projects?

Challenges in Choosing AI Initiatives

1. Growing Application Backlogs: Many ServiceNow platform teams are already overwhelmed with an undeployed backlog.
2. Operational Delays: Manual multi-instance delivery and management processes slow delivery timelines, reducing the ability to pivot toward high-priority projects like AI.
3. Limited Resources: Scaling ServiceNow operations to adopt AI innovations often requires already stretched-thin resources.

Companies are faced with a tough choice:

• Delay AI initiatives until existing backlogs are cleared or significant progress is made.

• Postpone existing projects to focus on AI.

Neither option is ideal, as both slow progress and expose organizations to missed opportunities.

xtype: Unlocking Capacity to Embrace AI

The multi-instance management platform by xtype resolves this dilemma by unlocking operational efficiencies, ensuring ServiceNow platform teams can integrate AI projects without compromising current priorities. Here's how xtype enables teams to jumpstart AI adoption:

1. Reducing Backlogs

xtype accelerates application delivery through features like zero-touch deployments, controlled instance synchronization, and multi-instance visibility. These tools streamline workflows, allowing platform teams to reduce undeployed backlog by automating repetitive tasks and minimizing errors.

2. Increasing Resource Capacity

Automation, as provided by xtype, liberates developers from manual update and release processes. For example:

• Zero-Touch Deployments: Automate and schedule deployment policies that include security gates, enabling teams to deploy updates 5x faster than traditional methods.

• Controlled Instance Synchronization: Ensure all instances are as production-like as possible without frequent cloning, reducing downtime and enhancing developer productivity.

3. Mitigating Risks and Ensuring Compliance

For organizations concerned about regulatory compliance (e.g., HIPAA, SOX, or BASEL3), xtype provides governance tools that enforce policies and retain immutable audit trails to ensure updates are compliant before they go live.

4. Enabling Strategic Focus

By automating operational tasks and providing a real-time view of all instances, xtype enables platform teams to focus on strategic initiatives like AI. This shift in priorities allows organizations to innovate at the speed of demand rather than the pace of their backlogs.

Conclusion: The Time to Embrace AI Is Now

The 92% ROI statistic confirms that AI has entered a period of transformative impact. Organizations that wait to adopt AI risk falling behind their competitors, but those that act now face the challenge of resource allocation and project prioritization.

xtype products solve this puzzle by unlocking the capacity of ServiceNow platform teams, ensuring organizations can pursue AI initiatives without slowing existing projects. By providing real-time multi-environment visibility, governance, and automation, xtype accelerates innovation while maintaining operational excellence.

For enterprises ready to seize AI's promise, xtype products make it possible. Don't let your backlog dictate your future—embrace AI now and unlock the next wave of enterprise transformation.