10/17/2024

xtype and ServiceNow: Powering Business Transformation in Manufacturing

Scott Willson

Manufacturing is profoundly transforming as digital technologies are increasingly integrated into every aspect of production and operations. From automation on the factory floor to streamlined supply chain management, manufacturers are leveraging digital solutions to improve efficiency, enhance product quality, and meet evolving customer demands. At the heart of this digital transformation lies the need for a platform that can manage complex workflows, integrate disparate systems, and drive innovation.

ServiceNow has emerged as a critical enabler of this transformation, offering manufacturers a powerful platform to automate processes, enhance visibility, and improve operational efficiency. However, as manufacturing organizations expand their use of ServiceNow across multiple instances and departments, managing these environments becomes increasingly complex. This is where xtype comes in. xtype's Instance Management Platform helps manufacturers optimize their ServiceNow operations by providing real-time visibility, governance, and automation across multiple instances, ensuring that business transformation initiatives deliver value at scale.

The Business Transformation Imperative in Manufacturing

Companies are under immense pressure to innovate and streamline operations in today's competitive manufacturing landscape. Business transformation is necessary for improving time-to-market, reducing costs, and enhancing product quality. Manufacturers can optimize processes and make smarter, data-driven decisions by integrating systems, automating workflows, and leveraging data analytics.

However, the complexity of manufacturing operations, which often involve multiple sites, suppliers, and product lines, presents significant challenges. To address these, manufacturers are increasingly adopting platforms like ServiceNow to automate critical processes, manage supply chain interactions, and improve overall operational efficiency. ServiceNow enables manufacturers to connect people, processes, and technology from asset management to customer service.

Yet, managing multiple instances—such as development, QA, and production—becomes difficult as manufacturers adopt more modules and expand their ServiceNow footprint. This complexity can lead to misaligned instances, compliance challenges, and deployment delays, all of which slow down the pace of innovation. xtype is uniquely positioned to solve these challenges.

Real-Time Multi-Instance Visibility Across Manufacturing Operations

For manufacturers, maintaining consistency and visibility across multiple ServiceNow instances is critical to ensuring efficient operations. Whether managing workflows, supplier relationships, or customer service operations, manufacturers need real-time insights into what is happening across all instances to avoid bottlenecks and delays.

xtype provides real-time multi-instance visibility, allowing manufacturers to monitor and manage their ServiceNow footprint from a single pane of glass. This visibility ensures that teams can instantly see where updates have been applied, identify discrepancies between instances, and take corrective action before issues arise. Whether managing production changes or deploying new features, xtype gives you the transparency needed to make informed decisions as you progress innovations to and through production.

This capability is particularly important for manufacturers that operate across multiple sites and geographies, where aligning ServiceNow environments can be challenging. By using xtype to gain live insights, manufacturers can ensure that processes run smoothly and consistently across all locations.

Automating Governance and Compliance for Manufacturing Workflows

Manufacturers face stringent compliance requirements, whether adhering to industry standards, managing quality certifications, or meeting safety regulations. Ensuring that all ServiceNow updates and apps comply with these regulations is essential to maintaining operational integrity.

xtype enhances ServiceNow's capabilities by providing enhanced governance to ensure compliance across all instances. With xtype, manufacturers can automate approval workflows, quality checks, and security scans, ensuring that all changes are compliant with internal policies and external regulations. This is especially important in highly regulated industries, such as aerospace and automotive manufacturing, where non-compliance can lead to costly penalties and operational disruptions.

Boosting Developer Productivity and Accelerating Innovation

Manufacturing companies that adopt ServiceNow are looking for ways to accelerate innovation and improve operational efficiency. However, as an organization's ServiceNow footprint grows, developers and administrators are often bogged down by manual tasks such as managing deployments, troubleshooting errors, and ensuring compliance.

xtype helps manufacturers boost developer productivity by automating routine tasks and reducing the overhead required to manage multiple ServiceNow instances. This enables ServiceNow teams to focus on delivering new features and innovations rather than spending time on repetitive administrative tasks. As a result, manufacturers can accelerate business transformation and bring new products and services to market faster.

Conclusion

As manufacturers continue embracing business transformation, platforms like ServiceNow are critical in driving operational efficiency and innovation. However, managing multiple ServiceNow instances is challenging. xtype's Instance Management Platform provides manufacturers with the visibility, governance, and automation needed to manage their entire ServiceNow footprint effectively.

By leveraging xtype, manufacturers can ensure that their business transformation goals deliver value at scale while reducing operational risks, maintaining compliance, and accelerating innovation. In today's fast-paced manufacturing environment, xtype and ServiceNow provide the tools to succeed in the digital age.

Get the free ebook

xtype's 6 Principles to ServiceNow Platform Engineering Success

Instant Demo

Check out how xtype provides the ability to meet ANY level of demand from the business on the ServiceNow platform.

Your one-stop destination for the latest and greatest happenings at xtype.

Previous article
Back to all articles

Not enough people in the platform team?

Loved by Platform Architects, Trusted by Platform Owners and the Business